Data Controller

Engo Digital Agency

Calle California 2, 38650, Arona (SC de Tenerife)

Email: hopapptenerife@gmail.com

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Types of data collected

Among the Personal Data collected by this Application, either independently or through third parties, there are: Cookies and Usage Data. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all data required by this application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation. Users who have doubts about which data are mandatory are encouraged to contact the owner. Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to further purposes described in this document and in the Cookie Policy, if available. The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing of the collected data

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller. The User assumes responsibility for the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Legal basis of the processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;

• the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;

• the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

• the processing is necessary for the execution of a task of public interest or for the exercise of public authority vested in the Data Controller;

• the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

In any case, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller. The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data. The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data. If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening details.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected. Therefore:

• Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.

• Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority. At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Rights of the User

Users can exercise certain rights with reference to the Data processed by the Data Controller. In particular, the User has the right to:

• withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.

• oppose the processing of their data. The user can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.

• access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the processing and to receive a copy of the data processed.

• verify and request rectification. The User can verify the correctness of his / her Data and request its updating or correction.

• obtain the limitation of the treatment. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose than their conservation.

• obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.

• receive their data or have them transferred to another owner. The User has the right to receive his / her Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation. Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month. In any case, the “GDPR MY DATA” page is available within the application where it will be possible at any time to delete, modify and download your data.

Applicability of the higher level of protection

While most of the provisions of this document apply to all Users, some are expressly subject to the applicability of a higher level of protection to the processing of Personal Data. This higher level of protection is always guaranteed when the processing: - is performed by a Data Controller based in the EU; or - it concerns Personal Data of Users located in the EU and is functional to the offer of goods or services for consideration or free of charge to such Users; or - it concerns Personal Data of Users located in the EU and allows the Owner to monitor the behavior of such Users to the extent that such behavior takes place within the Union.

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or related Services by the User. The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes. contact number held by the Data Controller. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom. If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Cookie Policy

1. TYPE OF DATA PROCESSED AND PURPOSE OF TREATMENT

1.1. Navigation data
The computer systems and applications dedicated to the functioning of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users who connect to the site to be identified. The collected data includes the IP addresses or domain names of the computers used by the users, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.
These data are processed, for the time necessary to achieve the purpose for which they are collected, for the sole purpose of obtaining anonymous statistical information on the use of the site (access to it) and to check its regular functioning.
The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

1.2. Data provided voluntarily by the user
If users of this site are required to provide their personal data in order to access certain services, specific and detailed information on the relative processing will be issued in advance on the pages relating to the individual services, pursuant to art. 13 of the Privacy Code which will specify the limits, purposes and methods of the processing itself.

1.3. Cookies

What are cookies?
Cookies are small text files that are sent from the website visited by the user to the user's device (usually to the browser), where they are stored in order to be able to recognize this device at the next visit. In fact, at each subsequent visit, the cookies are sent back from the user's device to the site.
Each cookie generally contains: the name of the server from which the cookie was sent; the expiration date and a value, usually a unique number generated randomly by the computer The server of the website that transfers the cookie uses this number to recognize you when you return to visit a site or navigate from one page to another.
Cookies can be installed not only by the operator of the site visited by the user (first-party cookies), but also by a different site that installs cookies through the first site (third-party cookies) and is able to recognize them. . This happens because on the visited site there may be elements (images, maps, sounds, links to web pages of other domains, etc) that reside on servers other than that of the visited site.
Based on the purpose, cookies are divided into technical cookies and profiling cookies.
Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service "(see Article 122, paragraph 1, of the Privacy Code, as amended by Legislative Decree 69/2012). In particular, these cookies are usually used to allow efficient navigation between pages, to memorize preferences (language, country, etc.)  of users, carry out computer authentication, manage the shopping cart or  allow online purchases, etc. Some of these cookies (called essential or strictly necessary) enable functions without which it would not be possible to perform some operations. Pursuant to the aforementioned art. 122, co. 1 of the Privacy Code, the use of technical cookies does not require users' consent.
The so-called cookies are assimilated to technical cookies. analytics if used directly by the site manager ai  to collect aggregate information on the number of users and how they visit the site. These cookies allow the owners and / or managers of the websites to understand how users interact with the contents of the site for the purpose of optimizing the same.
Profiling cookies are used to track the user's navigation, analyze his behavior for marketing purposes and create profiles on his tastes, habits, choices, etc in order to transmit targeted advertising messages in relation to the user's interests and online. with the preferences expressed by them in online browsing. These cookies can be installed on the user's terminal only if they have given their consent in the simplified manner  indicated in the Measure.
Based on their duration, cookies are divided into persistent, which remain stored, until their expiration, on the user's device, unless removed by the latter, and session, which are not stored permanently on the device. of the user and disappear when the browser is closed.

What cookies are used by this site? 

to. Technical cookies. 
This site uses technical cookies, installed by the site itself in order to monitor the operation of the site and allow efficient navigation on it.

The aforementioned cookies cannot be disabled using the functions of this website, but can be disabled through the settings of your browser at any time (in the manner indicated below). Their deactivation could preclude the optimal use of some areas of the site.  

b. Performance and analytics cookies 

Analytics cookies are also used in order to statistically analyze  traffic on the site, count the accesses or visits to the site itself and allow the owner, also thanks to estimates on the numbers and consumption patterns, to improve its structure, navigation logic and contents, to adapt it to the interests of users, to speed up searches, etc.
Below, for each analytics cookie used, the name, purpose of use, type / duration and origin are shown.

c. Profiling cookies.
Third party profiling cookies
While browsing this site, the user may receive profiling cookies installed and managed by third parties on his terminal in order to send advertising messages in line with the preferences expressed by the user while surfing the net. This happens because, as indicated above, the site may contain elements that reside on servers other than the one on which the visited site is located. Where third parties set cookies while you visit this site, they obtain information relating to the fact that users have visited it. More information on the use of cookies is available by accessing the link indicated below on the website of the third party. The refusal of consent to the use of third-party profiling cookies does not interfere with the ability to access the site.
 

In any case, users can manage their preferences on online behavioral advertising (so-called "online behavioral advertising") through the site

https://hopapptenerife.wixsite.com/, which lists the leading behavioral advertising providers.  Through this site, users can deactivate or activate all companies or alternatively adjust their preferences individually for each company.

How can cookies be disabled?
By default, almost all web browsers are set to automatically accept cookies. However, it is possible to change this default configuration through the browser settings. Disabling / blocking cookies or deleting them could however preclude the optimal use of some areas of the site, prevent the use of some services and make navigation slower.
The configuration of cookie management depends on the browser used. Usually, the configuration of cookies is done from the "Preferences", "Tools" or "Options" menu.
Below are the links to the guides for managing the cookies of the main browsers:
Internet Explorer:  http://support.microsoft.com/kb/278835
Internet Explorer [mobile version]:  http://www.windowsphone.com/en-us/how-to/wp7/web/changing-privacy-and-other-browser-settings
Chrome:  http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
Safari:  http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
Safari [mobile version]:  http://support.apple.com/kb/HT1677
Firefox:  http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Android:  http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022

2. METHOD OF TREATMENT
The processing of personal data is carried out through automated tools (eg using electronic procedures and media) and / or manually (eg on paper) for the time strictly necessary to achieve the purposes for which the data were collected and , in any case, in compliance with the regulations in force on the matter.

3. HOLDER OF THE TREATMENT
The Data Controller of personal data is Engo Digital Agency (Y8591739B)

4. RIGHTS OF THE INTERESTED PARTIES
The subjects to whom the personal data refer have the right, at any time, to obtain confirmation of the existence or otherwise of the same data, to know its content and origin, verify its accuracy or request its integration or update, or rectification pursuant to art. 7 of the Privacy Code. Pursuant to the same article, the interested parties also have the right to request the cancellation, transformation into anonymous form or blocking of data concerning them processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment. It is also possible to make this request directly from the site.
For any information regarding the processing of data, as well as for the exercise of rights ex.  art 7 of the Code  Privacy, users can send a specific request (also by e-mail) to the addresses indicated online on the Contact page accessible from the footer of the site.